Returns & Exchanges
We want you to love your skin and your routine, which is why we offer a 60-day satisfaction guarantee on all products purchased directly from our site. If a product isn't working for you, we are committed to making it right through a hassle-free return or exchange process.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Items
Securely package your products in their original box or any sturdy mailing container, ensuring all lids are tightly sealed to prevent leaks.
Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing